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How it works

How Siewei works

Siewei is an AI-powered phone reception for businesses of every size. It takes the calls your team can't get to and books appointments straight into your calendar. Here you can see, step by step, what happens in the background.

The process

How a call unfolds

Four steps, from the first ring to the confirmed appointment.

1

The call comes in

When someone calls and no one picks up or the line is busy, Siewei takes over after a few seconds. You decide whether that always applies or only outside opening hours.

2

The request is understood

The assistant greets the caller with your company's name, asks about the reason for the call and recognises whether it's about a new appointment, a reschedule or an urgent question.

3

The appointment is booked

Siewei checks available times in your calendar in real time. The caller gets a suitable appointment and an instant confirmation by SMS or email.

4

You stay in control

Every call ends with a note in your inbox. Anything that cannot wait is never booked in the first place — it is put through.

What's included

What's included

Everything you need for a smooth start is there from the outset.

Your own number or call forwarding

Keep your existing number or get a new one.

Integration with common calendars

Appointments land straight in your calendar or your specialist system.

Greeting tailored to your business

We adapt tone, name and call flow to you.

Encrypted and GDPR-compliant

Processing on servers in the EU, with a data processing agreement.

A written note after every call

You see at a glance who called and what it was about.

Cancel monthly

No long contract, you stay flexible.

Who it's for

For businesses where the phone rarely stops ringing

Siewei is made for businesses that get a lot of calls and have little time at the front desk — from a two-person firm to a group of sites.

Trades and construction Law firms and consultancies Car dealers and workshops Property and facility management Agencies and service providers Practices and healthcare →
Setup

Ready in three steps

Usually done in a single afternoon.

1

A short call

We go over opening hours, calendars and your callers' typical requests.

2

Setup

We set up the voice, greeting and calendar integration and fine-tune everything.

3

Go live

Siewei goes live and starts answering calls for you from day one.

FAQ

What we get asked most often

Can I keep my existing phone number?
Yes. Keep your number and forward calls to Siewei — always, only outside opening hours, or only when no one picks up. Alternatively, you get a new dedicated number.
How long does setup take?
Usually everything is done in one afternoon. In a short call we go over opening hours, calendars and typical requests, then we set up the voice, greeting and calendar integration.
Do callers notice they're talking to an AI?
The assistant sounds natural and friendly. For transparency, we disclose that an AI answers the phone — see our AI transparency page. On request Siewei puts the call through to your team at any point.
What happens with urgent requests?
Siewei spots what cannot wait and puts the call through instead of handing out an appointment. You define beforehand what counts as urgent. Everything else you read at your own pace in the call note.
What about data protection?
Everything is processed encrypted and inside the EU, governed by a data processing agreement under Article 28 GDPR. Nothing is recorded. More in our privacy policy.
How long am I committed?
Siewei can be cancelled monthly. There is no long contract — you stay flexible at all times.

Sounds good? Hear it for yourself.

Book a free demo. We walk through the whole flow on your own example — your requests, your hours, your calendar.